Emotional Intelligence
Emotional Intelligence (EI) can be simply explained as the ability of a person to manage his own emotions and understand the emotions of people around him.
Generally, we believe that we understand our own emotions, but mostly we do not. We just know the feelings produced by our emotions, but we don't pay attention to the way the body reacts to these emotions.
There are five key
elements to EI:
- Self-Awareness,
- Self-Regulation,
- Motivation,
- Empathy and
- social skills
People with high EI can identify how they are feeling, what those feelings mean, and how those emotions impact their behavior and in turn, other people. It’s a little harder to “manage” the emotions of other people - you can’t control how someone else feels or behaves. But if you can identify the emotions behind their behavior, you’ll have a better understanding of where they are coming from and how to best interact with them.
High EI overlaps with strong interpersonal skills, especially in the areas of conflict management and communication - crucial skills in the workplace. Employees who can self-regulate their emotions are often able to avoid making impulsive decisions - they think objectively before they act. Operating with empathy and understanding is a critical part of teamwork; being able to attribute someone’s behavior to an underlying emotion will help you manage relationships and make others feel heard. On an individual level, being aware of your feelings is the first step in not letting those feelings control you. Recognizing how you feel and why will help you to sit with those feelings and then move forward in a productive way.
There are various ways to improve our Emotional Intelligence.
few as suggestions:
- Try to slow down your reactions to emotions - next time you feel angry, try to sit with it before lashing out. Why are you angry? Did someone upset you? What do you think was the emotion underneath their behavior?
- Think about your strengths and weaknesses. No one is good at everything, and that’s okay! Know yourself and when to ask for - or offer - help.
- Put in the effort to understand what people are communicating non-verbally. If you ask someone to help you on a project and they agree, but sound hesitant, recognize that they may feel overwhelmed or confused or they come from a different background and understanding than your own. It’s important to validate and address that before moving forward.
- Work on communicating effectively and openly. Make sure your main point is clear, cut out information that isn’t relevant to the person you’re talking with, and give your full attention when someone else is speaking.
In today's world where communication is the most required tool to be successful, we must be aware of our Emotional Intelligence.
It equally qualifies for the Personal relationships and relationships at work. Get your self evaluated and learn to become a person with High EI.
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